If Internet Connection is configured using Proxy Server, it may not be able to resolve the name or IP of the Endpoint Security server.In Services, check the Client Agent Service status is 'Started'.Verify if the Client Agent Service is started on Remote System. In Services, check the Agent Server Service status is 'Started'.Verify if the Agent Server service is started on the Endpoint Security server.
Symantec endpoint protection 14 client version install#
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If the Endpoint Security site has been configured on Domain Name.If the Endpoint Security site has been configured on IP Address.Give the ping command in the following way: Check the system on which the Endpoint Security server is installed whether it is getting 'ping' from the remote system.You can resolve this problem in any of the following ways:
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Incorrect subnet mask is configured on the remote system.Internet connection is configured using Proxy Server.The Agent Server service is not started on the Endpoint Security server.Insufficient free disk space on remote system.This problem generally may occur in case of domain-based network and improper DNS configuration. The Client Agent is not able to download the build as the Endpoint Security site is not accessible from the remote system.